The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

Over a third of UK businesses face regular disruption due to miscommunication, with almost half saying it takes up to three hours to decide how to progress business objectives and two-fifths citing ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

To battle employee disengagement, companies should address the root causes that prevent workers from thriving, according to a March 12 report from the Simmons University Institute for Inclusive ...

Modern society is riddled with examples of how poor communication can lead to confusion and chaos. Poor communication has become the standard in society, and many people have never been taught what ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

Author's note: This post is an excerpt from the book: "How to Communicate Effectively and Handle Difficult People". "Communication – the human connection – is the key to personal and career success." ...

While companies invest heavily in benefits, leadership development and engagement programs, they consistently overlook the foundational behavior that determines whether those investments succeed or ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...