Jul 24, 2024 · To collect logs for Citrix Workspace app for Windows, see Log collection for Windows. To collect logs for Citrix Workspace app for Mac, see Log collection for Mac.

Jun 13, 2020 · Citrix Profile Management log parser can be used to analyze log files generated by Citrix Profile Management. This section describes how to use the tool to analyze logs.

Sep 7, 2025 · You can collect and view logs related to Workspace Environment Management™ . You use the logs to troubleshoot issues on your own or provide the logs when you contact Citrix …

The audit logging feature enables you to log the NetScaler states and status information collected by various modules. The log information can be in the kernel and in the user-level daemons. You can …

Sep 7, 2025 · The new log files are prefixed with “csa_”. Starting from the Citrix Secure Access client for Windows 23.10.1.7, the default log level is set to Verbose for an enhanced log collection and …

Dec 5, 2025 · Share logs Clear logs For the iOS clients, the Log folder contains separate logs for application and extension: nsgControllerApp.log: Collects all logs for the Citrix Secure Access …

Apr 6, 2016 · Retrieve client application logs from a Citrix server When using CIC client applications in a Citrix or Terminal Services environment, the client log files are stored on the Citrix or Terminal …

Sep 7, 2025 · Learn about some of the most commonly used steps in troubleshooting in Citrix Workspace app for Windows such as log collection.

Jul 10, 2025 · To view the system log, select System Log from the Citrix Cloud menu. For more information about retention of data in system logs, see Data retention in this article. The system log …

Sep 7, 2025 · Log files are useful when troubleshooting system behaviors. After checking Profile Management settings, enable Profile Management logging and reproduce the issue to check the log …